Trust & Safety
Group Home Listing exists because families deserve clarity when choosing care. We hold ourselves, and every operator on our platform, to the standards below.
New listings sit in a pending queue until our team verifies the operator's identity, business registration, and license status.
We cross-check state licensing databases where available. Homes without an active license are shown transparently as 'Pending License Verification.'
For homes serving vulnerable populations (IDD, youth, memory care), we require verified operator identity and reference contact information.
Operators disclose which payer types they accept, private pay, Medicaid waiver, VA benefits, LTC insurance, and government-funded programs, so families don't waste time on incompatible homes.
Families never pay Group Home Listing to search, message, or confirm a placement. We're paid only by operators, and only after a confirmed check-in.
If you have a safety concern about a home listed on Group Home Listing, contact us immediately. We take complaints seriously and investigate every one.